Shipping Policy

Shipping Policy for BuddyClothing

At BuddyClothing, we strive to provide a seamless shopping experience by ensuring your orders are shipped promptly and securely. This Shipping Policy outlines the terms and conditions for the delivery of your purchases.

1. Shipping Locations

We currently ship to the following:

  • All locations within India.

  • For international shipping, please contact our customer support at buddyclothing.shop@gmail.com for availability and additional details.

2. Shipping Timeframes

a. Order Processing:

  • Orders are processed within 1-3 business days of confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

b. Delivery Time:

  • Standard shipping: 5-7 business days.

  • Expedited shipping: 2-4 business days.

Delivery times may vary based on your location and external factors such as weather or courier delays.

3. Shipping Charges

  • Standard Shipping: Free for orders above 500/- Rupees

  • Any applicable shipping fees will be displayed at checkout.

4. Order Tracking

  • Once your order is shipped, we will provide a tracking number via email or SMS.

  • Use the tracking number to monitor your shipment's progress through the courier's website or app.

5. Delivery Policy

  • Please ensure that the delivery address provided is accurate and complete.

  • If the delivery fails due to an incorrect address or recipient unavailability, additional charges may apply for re-delivery.

  • BuddyClothing is not responsible for delays caused by external factors such as customs clearance, natural disasters, or courier strikes.

6. International Shipping

  • For international orders, delivery times and charges will vary based on the destination country.

  • Customs duties and taxes (if applicable) are the responsibility of the customer.

7. Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us immediately at buddyclothing.shop@gmail.com  with your order details.

  • We will work with the courier to resolve the issue and ensure a replacement or refund is provided, as applicable.

8. Changes or Cancellations

  • If you need to change or cancel your order, contact us within 24 hours of placing the order.

  • Changes or cancellations may not be possible once the order has been shipped.

9. Contact Us

For any questions or concerns regarding shipping, please contact us:

BuddyClothing

Thank you for choosing BuddyClothing. We are committed to delivering your orders safely and efficiently!